Questions, gently answered
If it's your first time, start here
The things people most often wonder before they arrive. If your question isn't here, ask it quietly in your enquiry. There's no wrong one.
- Absolutely. Most of the people we see are first-timers, and the first-time session is built precisely for this: slower, softer, and led entirely by you.
- A warm welcome, a quiet conversation about what you're hoping for, and then we begin, at your pace. You decide how far you'd like to go, and you can pause or change course at any moment.
- Only yourself. We provide makeup, wigs, accessories and a range of wardrobe. If there are pieces of your own you'd like to use, you're welcome to bring them.
- Our wardrobe spans a generous range of sizes, and we'll always ask in advance so the right pieces are ready for you. Nothing is assumed. Just tell us, in confidence, what works.
- Yes. By-appointment-only sessions, one guest at a time, plain packaging, a neutral billing descriptor, and the option to book under a chosen name. Your identity is never recorded beyond what you choose to share.
- Never. It's entirely optional. If you do choose it, every frame is captured to your own device or a memory card you take home, and by default we keep no copies at all. Nothing is ever edited, shared or kept without your explicit say-so.
- That's welcome here, and completely normal. There's no clock and no audience. We'll go as gently as you need, and you're always in control.
Can I come as a complete beginner?
What should I expect on the day?
What should I bring?
How do you handle sizing?
Is it really confidential?
Do I have to be photographed?
What if I'm nervous?
Still wondering something? You're welcome to ask anything, in confidence, with no obligation.